[WWI] "hostage" feedback
ernest thomas
reason108 at hotmail.com
Sat Mar 3 12:03:57 EST 2007
>From: "Scottrik" Firstly, if I receive the item and it's in the condition I
>agreed to I will
>not leave negative feedback. Period. If it took 7 weeks and the seller was
>as non-communicative as your I'd certainly leave a neutral and explain why.
Why should my feedback be neutral when my experience was absolutely
negative? The seller specifically said, US orders take 7 to 14 days to
arrive. After 14 days, I was right to contact the seller, multiple times
since he refused to communicate, which is all I wanted. If the seller had
just written back to me saying, Sorry, we'll track it, or it was out of
stock but I'm expecting more in next week, anything. But I got silence. And
all I said in my feedback is that the package took a long time and the
seller wouldn't communicate. And frankly, there's no reason for a package to
take 14 days to go anywhere within the 48 contiguous united states. When I
order shoes from Zappos, I usually get them within 72 hours, the only
exceptions being when I got them within 48 hours. And Zappos ships for free.
My few orders with Chris Gannon direct only took 5 days and those had to
cross the big blue wet thing. I even once exchanged an order with Squadron,
returing the incorrect item on a monday and recieving the correct item on
Friday.
>Why leave feedback? The theory is it benefits the community of users by
>helping to identify both sellers AND buyers who could do a better job. It
>works pretty well, all-in-all.
As it works now, it puts pressure on people to praise people for simply
upholding their side of an agreement they entered, in other words, doing
what they were supposed to do anyway in a peaceful society. The problem is
that the praise becomes meaningless. If you give someone A++++ for doing
what they agreed to do, what do you say when they've done better than
agreed?(My praise of the above mentioned companies and people are for
performing better than 'expected.')
For the sake of file space alone, feedback should be only for negatives, to
warn people of problems. No feedback would simply mean the parties performed
as agreed.
E.
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